Platform Scope
FixMyWhip is a technology marketplace that helps owners and mechanics connect, communicate, and manage repair jobs.
FixMyWhip does not perform repairs and is not a repair shop, towing operator, or parts supplier.
Legal
Terms of Service
These Terms govern use of the FixMyWhip platform during private beta. By creating an account or using the platform, you agree to them.
Version 2026-05-29 • Updated May 27, 2026
Eligibility And Accounts
You must be at least 18 years old and provide accurate account information.
You are responsible for activity under your account and for keeping login credentials secure.
Owner And Mechanic Responsibilities
Owners are responsible for accurate vehicle and request details and for cooperating in scheduling and access.
Mechanics are independent businesses and are responsible for licensing, insurance, compliance, estimates, repair quality, warranties, and lawful service delivery.
Quotes, Acceptance, And Job Commitments
Mechanics must submit clear, good-faith quotes with labor, parts, and deposit details.
When an owner accepts a quote, a job ticket is created and both parties are expected to follow the agreed scope unless a documented scope change is approved.
Payments During Beta
Posting a request is free. The current model tracks or charges deposit at quote acceptance and tracks or charges final balance at mechanic completion.
Some payment, payout, and refund steps may be manually reviewed by admin during beta.
Cancellations, Disputes, And Enforcement
Cancellation and dispute handling is governed by the Cancellation & Refund Policy and Dispute Policy, including required reason capture and dispute-window rules.
FixMyWhip may suspend, limit, or remove accounts for fraud, abuse, policy violations, safety risks, or repeated non-compliant behavior.
Content, Communications, And Safety
You may only upload content you have rights to share, and it must be truthful and relevant to the requested service.
Harassment, threats, discrimination, impersonation, falsified evidence, and attempts to bypass platform controls are prohibited.
Service Limitations
FixMyWhip may update, pause, or discontinue features during beta and does not guarantee uninterrupted service or specific mechanic response times.
To the maximum extent allowed by law, platform liability is limited to the role of operating the marketplace workflow and related support tools.
Policy Updates
We may update these Terms and related policies as the beta evolves. Material updates will be reflected by policy version/date updates.
Continued platform use after an update means you accept the updated Terms.
Questions? Visit Support.