Does it cost anything to post a request?
Posting a repair request is free. During beta, deposits, final balances, refunds, and payouts are tracked through admin-supervised payment operations after a quote is accepted.
Vehicle Owner FAQ
Understand the FixMyWhip process before you post a repair request.
See how free request posting, approved mechanic quotes, messaging, job tracking, payment status, and support fit together during the private beta.
Can I compare multiple mechanics?
Yes. Approved mechanics can review open requests and submit structured quotes with labor, parts, deposit, final balance, timing, and warranty details.
What can mechanics see before I accept a quote?
Mechanics see the vehicle, repair details, service area, timing, and media needed to quote. Your name and exact service address stay hidden until you accept that mechanic's quote.
Can I message mechanics before accepting a quote?
Yes. Owner-mechanic messaging is available on request threads and inbox pages, including file attachments, so the repair record stays in FixMyWhip.
How are mechanics reviewed?
Mechanics complete onboarding and admin approval before quoting. Admins can review verification details, penalty points, suspensions, cancellation behavior, and owner reviews.
What happens after I accept a quote?
Accepting a quote creates a tracked job that can move through scheduled, in-progress, completion review, dispute-window, resolved, and closed states.
Can I cancel or dispute a job?
Yes. Cancellation and dispute flows capture a reason and keep the support trail attached to the job. Completed jobs include a 3-day dispute window before final settlement tracking.
Quote decision guide
What to compare before accepting
Price clarity
Compare labor, parts, deposit, final balance, and what is included before accepting.
Location fit
Compare shop, mobile, or flexible service options so the quote fits the real visit plan.
Trust signals
Review mechanic approval, verification progress, response history, and published owner reviews.
Timing
Use availability and scheduling status to choose a mechanic who can handle the job.
Warranty
Check mechanic warranty notes and quote-specific warranty details before deciding.
Support trail
Keep messages, attachments, quote decisions, job updates, disputes, and payment status in one record.