Approved mechanics only
Mechanics complete onboarding, verification details, and admin approval before they can quote owner requests.
Safety Center
Clear mechanic checks, job records, and support paths before repair work starts.
Understand mechanic approval, private messaging, evidence trails, and admin-supervised support before you post a request or accept a quote.
Private contact details
Owners and mechanics can use marketplace messaging without exposing personal phone numbers in the public flow.
Evidence-backed records
Messages, attachments, quotes, invoices, and job updates stay attached to the request for owner, mechanic, and admin review.
Visible job timeline
Accepted quotes move through scheduled, in-progress, completion, dispute-window, disputed, resolved, and closed states.
Admin-supervised support
Cancellation, refund, dispute, suspension, and penalty processes give beta admins a clear operations trail.
Repair-marketplace scope
FixMyWhip is not emergency dispatch; urgent or unsafe vehicle situations should use roadside assistance or emergency services.
How to use it
Keep the repair decision inside the shared record
FixMyWhip is not emergency roadside dispatch. If a vehicle situation is unsafe, use emergency services or roadside assistance first. For planned repair work, keep the marketplace thread complete so owners, mechanics, and admins can see the same facts.
Before accepting
Compare structured quotes, mechanic profile signals, availability, warranty notes, and service scope before choosing a mechanic.
During the job
Keep scheduling, messages, photos, invoices, and status changes inside the request so there is one shared record.
After completion
Use the dispute window, Cancellation & Refund Policy, and support channels when a completed job needs admin review.
Need help with a repair record?
Use support when a quote, cancellation, refund, mechanic conduct issue, or completed job needs admin attention during the private beta.