Independent Mechanic Status
Mechanics use FixMyWhip as independent businesses or independent contractors. Mechanics control how they perform repair work, subject to the quote, marketplace rules, applicable law, and any warranty terms they offer.
Nothing in this agreement creates an employment, partnership, joint venture, franchise, or agency relationship between FixMyWhip and a mechanic.
Mechanics are responsible for their own tools, personnel, facilities, taxes, insurance, licensing, and professional obligations.
Eligibility And Compliance
Mechanics must keep legal or business identity, shop name, contact information, service areas, service categories, warranty notes, and profile details accurate.
Mechanics are responsible for all licensing, insurance, tax, safety, environmental, and legal obligations related to the services they offer.
Mechanics must follow applicable repair-facility, estimate, authorization, invoice, replaced-parts, consumer-protection, towing, storage, environmental, and workplace-safety requirements. FixMyWhip does not waive or replace those obligations.
During private beta, admin approval is required before mechanics can quote or message owners. Submitted verification details are optional unless FixMyWhip later requires specific documents, but complete information can accelerate review.
Marketplace Approval And Access
FixMyWhip may review profile completeness, verification details, service categories, cancellation history, owner feedback, dispute history, and support behavior when deciding whether a mechanic can use the marketplace.
Approval can be delayed, denied, restricted, suspended, or removed when the available information creates owner risk, operational risk, or trust/safety concerns.
Quotes And Scope Control
Quotes must be honest, technically feasible, and clear about labor, parts, deposit, final balance, estimated timing, availability, warranty terms, and important conditions.
Mechanics should quote only work they are reasonably able to perform. If a repair requires inspection first, the quote should explain the limitation clearly.
If repair scope changes after inspection, mechanics must obtain owner approval before performing additional billable work or changing expected payment terms, and must preserve any authorization record required by law.
Service Performance
Mechanics are responsible for professional repair execution, lawful work practices, accurate completion notes, and any warranty terms they offer to the owner.
Mechanics should keep scheduling current, communicate delays promptly, and update job status truthfully when work is scheduled, started, completed, disputed, or cancelled.
Mechanics should upload relevant evidence such as completion photos, invoices, receipts, parts records, and other job files when required for support, payment, or dispute review.
Communication And Conduct
Mechanic communications with owners must stay professional, accurate, and limited to legitimate service needs.
Mechanics may not harass, threaten, discriminate, pressure owners into off-platform arrangements, falsify documents, manipulate reviews, or misrepresent repair status.
Mechanics should keep important scheduling, scope, evidence, and payment conversations inside FixMyWhip so the shared record is available if support review is needed.
Cancellations, Disputes, And Cooperation
Mechanics must provide cancellation reasons when required and cooperate with owner/admin review during cancellation, dispute, payment, refund, and trust/safety investigations.
Mechanics must submit factual evidence promptly when requested. Useful evidence may include diagnostic notes, inspection photos, completion photos, invoices, receipts, parts documentation, and message context.
Repeated late cancellations, no-shows, unsupported completion claims, non-cooperation, or fabricated evidence can affect mechanic access.
Payments, Fees, And Records
During beta, payment and payout status may include Stripe automation and manual admin exception workflows. Mechanics must not treat a payment status as final until FixMyWhip records the relevant deposit, final balance, refund, adjustment, or payout state.
FixMyWhip may track commission, Stripe checkout references, refunds, waivers, and settlement notes for admin visibility while payment automation is still being validated.
Mechanics are responsible for their own taxes, accounting, invoices, final bills, replaced-parts handling, legal compliance, and any required records related to proceeds earned through platform jobs.
Indemnity And Insurance
Mechanics agree to defend, indemnify, and hold FixMyWhip harmless from claims, losses, damages, penalties, costs, and expenses arising from their services, estimates, inspections, repairs, personnel, facilities, licenses, insurance, taxes, invoices, warranties, consumer-law compliance, safety practices, misconduct, or breach of this agreement.
Mechanics remain responsible for maintaining insurance appropriate for the services they offer. FixMyWhip approval or profile review is not a representation that a mechanic has every license, insurance policy, certification, or authorization required for a specific job.
Approval, Suspension, And Termination
Mechanic access depends on approval status, account standing, policy compliance, and marketplace safety.
FixMyWhip may reject, restrict, suspend, or remove mechanic access for safety concerns, repeated cancellations, serious complaints, fraud indicators, falsified information, abusive behavior, payment manipulation, or policy violations.
Suspension or removal may also affect a mechanic's ability to quote new requests, message owners, receive job notifications, or appear in owner-facing discovery surfaces.
Agreement Updates
FixMyWhip may update mechanic terms as operations, payment handling, legal requirements, and marketplace safety rules evolve.
Continued mechanic use of the platform after updates means acceptance of the updated agreement. Material changes should be reviewed before a mechanic continues quoting or accepting work through FixMyWhip.