Support
FixMyWhip Support
Use Support for account help, dispute/cancellation questions, payment-status clarification, and policy questions during private beta.
Contact
Email: support@fixmywhip.app
Include role (owner/mechanic/admin), request ID or job ID, and a short factual summary.
Recommended Evidence
- Timeline of what happened and when.
- Related quote, job, cancellation, or dispute details.
- Relevant photos, invoices, receipts, or message context.
Support Process
- Admin handles support directly during private beta.
- Operational requests are triaged first (access, safety, active job blockers).
- Dispute and payment outcomes may require manual review before final response.